Testimonials
We quite often access customers pc’s remotely to resolve problems. When we do this our customers are requested to leave feedback. The feedback we have received can be found here
Steve Rice and his team at Computer Troubleshooters Tonbridge have provided GTDS Ltd with IT support since we were incorporated in 2004. Over the years we have grown our business substantially with over 40 staff working remotely on construction sites throughout the UK and two office locations.
Steve has always been quick to react and assist us when we have needed help, any time of the day, sometimes well outside normal working hours, it is comforting to know that we can rely on Steve to support us when need help.
We have an ongoing maintenance and support package with computer troubleshooters which is tailored to suit our needs and excellent value for money.
We would recommend Steve and his team to any private individual or company. He provides excellent service and support at very competitive prices. Computer Troubleshooters Tonbridge has without doubt been key to the success of our business, ensuring trouble free communications between our staff and customers.
Gordon Gunning – GTDS, Kings Hill
Many thanks for another job well done!
Deborah Rees – Tonbridge
Richard did the job for us very well and we are pleased with the results.
Neil Watson – Sevenoaks
As you know I avoid anything that seems complicated, but what is important to me is that I have someone who is friendly and trustworthy that I can call upon and doesn’t make me feel a complete idiot. Your remote access facility means I can call you for fairly trivial problems.
Jean Ashton – Tonbridge
Steve Rice and Computer Troubleshooters have both installed my computers and sorted out my problems for at least the last four years. He and Suzanne have been unfailingly helpful and prompt in responding to cris de coeur ; I have recommended them to friends who I believe are also very appreciative of their help.
Tim Tawney – Hildenborough
Your help has been excellent and please pass this on to all your customers. The other thing was that your young lady on the end of the phone was also super in helping me.
Betty Dengate – Paddock Wood
Great to have someone local who can call round and sort out problems or can take delivery of a laptop and find solutions. Remote trouble-shooting can also be handy for urgent problems.
Lyz Wynn-Owen – Leigh
Just to let you know that we finally got my son’s game (Spore Creature Creator) to work after your engineer’s suggestion regarding removing the Bluecoat software. He spent ages trying to sort it out, then rang the next day after having spoken to colleagues in order to suggest we try this. It worked more or less first time. Many thanks to you for persevering and for your dedication!
Margaret Carr – Tonbridge
As a small but steadily growing carpet & flooring wholesaler, we’ve seen our computer system also steadily grow. Not knowing how to actually nuture the IT side of things, we had Steve & Suzanne Rice recommended to us. Whether it’s a hardware problem or how to expand you network needs, Steve has NEVER let us down. He’s ALWAYS found the solution, ALWAYS responded QUICKLY and I genuinely find Computer Troubleshooters prices fair and reasonable.
Behind every great man, there’s a great woman and Suzanne provides an important part of their service. I would be happy to recommend them to anyone and would also be happy to discuss their service if anyone felt the need.
You won’t go wrong with Steve & Suzanne Rice.
Mark Canning – Contemporary Trade Flooring – Maidstone
We have partnered with Computer Troubleshooters (Tonbridge) for several years now and remain delighted with their no-nonsense approach to providing all of our IT needs
Peter Reeve – Stepper UK – Tonbridge
