Tonbridge http://ct-tonbridge.co.uk Thu, 01 Dec 2011 15:22:14 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Internet Phone Scam Continues http://ct-tonbridge.co.uk/blog/2011/12/01/internet-phone-scam-continues/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/12/01/internet-phone-scam-continues/#comments Thu, 01 Dec 2011 15:21:00 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=643 Continue reading →]]> This scam involves a cold caller (sometimes insisting they have an affiliatino with Microsoft) asking if you have a computer and then informing you that you have problems with it or that you have a virus. They talk you through how to allow them access to the computer where they then “fix” non-existant problems and charge for the privelage (sometimes quoting hundreds of pounds).
We have had a couple of customers recently receive calls and then ask us for advice. We’ve even received the calls ourselves!

Do not let anyone access your computer that you do not know or haven’t previously arranged.

If in any doubt please call us first for some advise.

]]> http://ct-tonbridge.co.uk/blog/2011/12/01/internet-phone-scam-continues/feed/ 0 Where has all my space gone? http://ct-tonbridge.co.uk/blog/2011/11/18/where-has-all-my-space-gone/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/11/18/where-has-all-my-space-gone/#comments Fri, 18 Nov 2011 16:11:18 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=640 Continue reading →]]> One of the things that we often get told by our customers is that the pc is probably “jammed up” with too much stuff!

You can check out how much space you have left on your computer by clicking on the “My Computer” or “Computer” button from the Start menu. Check the hard disks (commonly labelled as your C: drive and maybe D: drive). How much free space do you have left?

If there isn’t much space left then you ideally need to recover some by deleting old files or removing unwanted programs. If this starts to sound daunting then call us and we can help.

]]> http://ct-tonbridge.co.uk/blog/2011/11/18/where-has-all-my-space-gone/feed/ 0 Hard drive prices increasing http://ct-tonbridge.co.uk/blog/2011/11/09/hard-drive-prices-increasing/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/11/09/hard-drive-prices-increasing/#comments Wed, 09 Nov 2011 16:03:06 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=635 Continue reading →]]> Thailand is the second largest manufacturer of hard drives. With factories flooded, there will be a shortfall of hard drives to meet the expected demand. We have already seen costs of hard drives rise significantly. We expect that the cost of laptops and computers will also increase through the first quarter of next year.

]]> http://ct-tonbridge.co.uk/blog/2011/11/09/hard-drive-prices-increasing/feed/ 0 Microsoft Office 365 http://ct-tonbridge.co.uk/blog/2011/07/08/microsoft-office-365/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/07/08/microsoft-office-365/#comments Fri, 08 Jul 2011 15:52:13 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=627 Continue reading →]]> Microsoft has recently announced it’s “cloud” offering – Office 365.

Here at Computer Troubleshooters, we have been getting up to speed on what this could mean to small businesses. As a Microsoft partner we have access to Office 365 in-house licenses and have been trying it out. Currently we are in the process of moving our own data up to the “cloud”.

We have a number of customers already interested in adopting this new technology.

More information can be found at:

Microsoft Office 365

If you are interested in Office365 then feel free to give us a call to discuss it.

]]> http://ct-tonbridge.co.uk/blog/2011/07/08/microsoft-office-365/feed/ 0 Windows Recovery Malware http://ct-tonbridge.co.uk/blog/2011/06/08/windows-recovery-malware/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/06/08/windows-recovery-malware/#comments Wed, 08 Jun 2011 14:12:22 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=622 Continue reading →]]> We have seen three computers this week infected with a malware program calling itself Windows Recovery.
It attempts to trick the user into thinking they have a hard drive issue, with critical errors. In addition it hides all documents, pictures etc making the user think that they have been lost. Then the malware will offer a download that can correct the problem, for a price of course!

This excellent site provides further details about the malware and how it can be removed. If you do not feel confident about performing the removal yourself then please call us and we will remove it for you.

Remove Windows Recovery (Uninstall Guide)

]]> http://ct-tonbridge.co.uk/blog/2011/06/08/windows-recovery-malware/feed/ 0 The return of a service by popular demand http://ct-tonbridge.co.uk/blog/2011/05/04/the-return-of-a-service-by-popular-demand/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/05/04/the-return-of-a-service-by-popular-demand/#comments Wed, 04 May 2011 14:02:38 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=616 Continue reading →]]> Summertime Special 2011

…Wouldn’t you like to be able to get out and enjoy the summer sunshine, rather than being tied to your desk, waiting for your computer to respond?

…Doesn’t your computer deserve a bit of care and attention, not to mention a thorough springclean?

Then we recommend sending your machine for a tune up and clean out to Computer Troubleshooters!

For the months of April, May and June only, we can offer a Summertime Special tune up for £30 + VAT if you deliver to us. For an additional £5 + VAT we will collect and return.

The Summertime Special includes:

- Scanning for viruses and malware
- Removing unnecessary temporary files
- Removing unused programs
- Streamlining the start up process
- Ensuring that files are not fragmented
- Removing dust.

We may make recommendations for hardware upgrades such as memory – in this case we will check this with you – the Summertime Special price excludes hardware costs. Any software recommendations will also be discussed with you.

To take advantage of this time-limited deal, call Computer Troubleshooters today on 01732 300064.

]]> http://ct-tonbridge.co.uk/blog/2011/05/04/the-return-of-a-service-by-popular-demand/feed/ 0 New! Daily Server Safety Check http://ct-tonbridge.co.uk/blog/2011/02/18/new-daily-server-safety-check/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/02/18/new-daily-server-safety-check/#comments Fri, 18 Feb 2011 16:35:55 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=611 Continue reading →]]> Keep your most vital systems safe!

Two of the most important systems for any business are its Backup and Anti Virus programs. The problem is when these programs stop working correctly, you usually don’t know. In these cases, you’re left vulnerable to critical data loss – or to virus attack.

Now with our easy and affordable Daily Server Safety Check, our sophisticated monitoring program will check these two vital systems each and every morning, ensuring they’re working correctly – and alerting you when they’re not.

Peace-of-Mind for less than 50 pence per Day

See here for more info: Daily Server Safety Check

]]> http://ct-tonbridge.co.uk/blog/2011/02/18/new-daily-server-safety-check/feed/ 0 Microsoft warning over browser security flaw http://ct-tonbridge.co.uk/blog/2011/02/02/microsoft-warning-over-browser-security-flaw/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2011/02/02/microsoft-warning-over-browser-security-flaw/#comments Wed, 02 Feb 2011 13:32:37 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=508 Continue reading →]]> Microsoft has issued a global warning about a potential security issue with it’s web browser, Internet Explorer. The following BBC link gives more information:

Microsoft warning over browser security flaw

If you need any help in installing the update or advice regarding alternative browsers then please contact us.

]]> http://ct-tonbridge.co.uk/blog/2011/02/02/microsoft-warning-over-browser-security-flaw/feed/ 0 CT Tonbridge recommends ESET for Internet Security http://ct-tonbridge.co.uk/blog/2010/11/16/ct-tonbridge-recommends-eset-for-internet-security/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2010/11/16/ct-tonbridge-recommends-eset-for-internet-security/#comments Tue, 16 Nov 2010 17:07:59 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=497 Continue reading →]]> “Which antivirus program do you recommend?”

We regularly get asked this program. At this point in time, we recommend ESET NOD32. It has an excellent track record in various virus tests and it doesn’t slow down your pc as much as some other antivirus products we could mention.

Computer Troubleshooters and ESET

]]> http://ct-tonbridge.co.uk/blog/2010/11/16/ct-tonbridge-recommends-eset-for-internet-security/feed/ 0 Get Safe Online Week – 15th to 19th November 2010 http://ct-tonbridge.co.uk/blog/2010/11/15/get-safe-online-week-15th-to-19th-november-2010/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://ct-tonbridge.co.uk/blog/2010/11/15/get-safe-online-week-15th-to-19th-november-2010/#comments Mon, 15 Nov 2010 11:36:01 +0000 tonbridge http://tonbridge.computertroubleshooters.co.uk/?p=460 Continue reading →]]>

Get Safe Online is a joint initiative between the Government, law enforcement, leading businesses and the public sector. Our aim is to provide computer users and small businesses with free, independent, user-friendly advice that will allow them to use the internet confidently, safely and securely.

Get Safe Online is an annual event to raise awareness of internet safety issues.

For more info, see http://www.getsafeonline.org

Here at Computer Troubleshooters we have had a number of customers receiving phone calls from so-called IT support companies. They inform the customer that their computer is infected with a virus and that they can fix it remotely. Instead they install software, hoping to obtain personal information.

http://www.bbc.co.uk/news/uk-11754487

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