This scam involves a cold caller (sometimes insisting they have an affiliatino with Microsoft) asking if you have a computer and then informing you that you have problems with it or that you have a virus. They talk you through how to allow them access to the computer where they then “fix” non-existant problems and charge for the privelage (sometimes quoting hundreds of pounds).
We have had a couple of customers recently receive calls and then ask us for advice. We’ve even received the calls ourselves!

Do not let anyone access your computer that you do not know or haven’t previously arranged.

If in any doubt please call us first for some advise.